cf-19 mk 5 touch screen

[sakkara]

just bought a second hand unit and touch screen not working
how do i tell if it is hardware or software ?
if drivers are installed what will i see in control panel ?
running win 7 64 bit
thanks

[Shawn]

Full model number?
Is it touchscreen or digitizer?

[toughasnails]

Welcome to Toughbooktalk. Please post you full model number, it will give us a better idea what you have for a 19. I have a 19 MK5 but I installed W7 32bit, 64bit on a 19 is what I call "over kill" . Did you use the recovery disk to install W7/drivers or just the standard disk and then added the drivers ?

[sakkara]

cf-19 ADNC7DA

bought second hand with windows 7 64 bit per-installed
i have a windows 7 disk but not the original Panasonic one

have managed to get the stylus working BUT screen wont respond to finger touch !!
is this a dual touch model ? thanks

[Shawn]

Panasonic Toughbook CF-19ADNC7DA Mk5 Dual Active Screen Core i5-2520M 2.5 GHz, 10.1", 320GB HDD, 4GB RAM - 3G, GPS, Dual Passthrough Windows 7 Pro 32bit


Yes it is dual touch...The drivers are probably incorrect....
Since it is a CF19 and driver installation is extremely difficult to get correct, I recommend getting the official Win7 32bit recovery disk.
What country are you in?

[sakkara]

new zealand

[Shawn]

I would contact the authorized Toughbook dealer for New Zealand and get an official Win7 32bit restore disk..
It's the simplest solution....


Comworth are the proud New Zealand distributor for Toughbook working closely with Panasonic in the New Zealand market with service centres across the country.

We don't sell direct but are more than happy to advise you of your nearest stockist, or refer an enquiry on to your preferred IT Reseller

Please contact us and we can find the partner who will best meet your requirements:

TOLL FREE 0800 2 TOUGH (86844)

Auckland
8 Antares Place, Rosedale


Wellington
Grand Plimmer Tower


Christchurch
480B Moorhouse Avenue

[sakkara]

just flicked " Owner Rob" some paypal funds for a download so will post back when reloaded

another question
i have the option of a :
Seagate Momentus 750GB drive
or a 128GB ssd

will opt for the 750GB unless you think the performance boost of the ssd will outweigh the lower storage capacity ?

and comments thanks

[toughasnails]

Seagate Momentus 750GB drive or a 128GB ssd

All I have in mine is a 120GB SSD but I don't have a lot on it. If I was using it more I would of put a 240GB SSD in it. All my music and movies I keep on a external drive since they can fill up a drive fast.

[sakkara]

it is also running 12GB ram
1x4GB
1x8GB

thought max was 8GB