Bluetooth problems

Message

#1 Post by **Springfield** » Thu Jul 31, 2014 5:08 am

Tried to setup a MoGo mouse with my CF-53 and surprised that the OEM/Toshiba BT utility says there is no BT device. BT shows as working in Device Manager and I had this CF-53 paired with a different BT mouse a while back that worked fine. Last week I was having the same symptom with 2 different CF-H1 tablets -- BT turned on, shows as working in Device Manager, yet the OEM BT Assistant software says there is no BT device present. All 3 units are running OEM Win7 Pro.

I'm wondering if there was a recent Win7 update that messed up the Toshiba BT utility? Anyone else seeing this issue? Any recommendations for an alternate BT utility to try?

Shawn · #2 Post by **Shawn** » Thu Jul 31, 2014 7:24 am

Is the MoGo fully charged?...I had battery issues with mine.

#3 Post by **Springfield** » Fri Aug 01, 2014 3:45 pm

So yesterday I downloaded the OEM BT driver to try reloading it, but didn't reload then just shut it down. Just now fired up the 53 and tried the BT again -- everything works great now. MoGo is charged up and BT Wizard found it right away.

Don't know what you guys did, but THANKS for fixing it!

Tactmedic · #4 Post by **Tactmedic** » Sat Sep 20, 2014 1:14 pm

So what are the best mice for these anyway? How about the "clickers" that you use for power point presentations? Share what was best for you and why.

Thanks

Tactmedic · #5 Post by **Tactmedic** » Sat Sep 27, 2014 1:00 pm

I went ahead and bought the mouse and plugged it in to charge, the TB has not recognized the MoGo while in charge mode, is this OK?

#6 Post by **Springfield** » Sun Sep 28, 2014 5:38 am

Tactmedic wrote:... the TB has not recognized the MoGo while in charge mode, is this OK?

That's normal, it is not designed to interact with the pc-card slot just draw current to charge.

Tactmedic · #7 Post by **Tactmedic** » Sun Sep 28, 2014 9:57 am

I also notice that the light on the MoGo is not lit- at all. I thought it blinks or stay lit in charging mode? Can't get it on so BT is not even seeing it... frustrating

#8 Post by **Springfield** » Sun Sep 28, 2014 1:09 pm

It only charges when the Toughbook is running. Mine is showing a red led while it's charging.

Tactmedic · #9 Post by **Tactmedic** » Mon Sep 29, 2014 8:19 am

Springfield wrote:It only charges when the Toughbook is running. Mine is showing a red led while it's charging.

Yes I left my TB on all day and nothing charged (no lights, nothing)

So its either defective MoGo or my express port is not working. My ports are on, as I am using a CAC card reader on the PCMIA(Sp?) card...

Shawn · #10 Post by **Shawn** » Mon Sep 29, 2014 11:52 am

I had the same issue with mine....I figured it was the battery.....I never did check it though.

~Toughbooktalk~

Bluetooth problems

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