~Toughbooktalk~

Anyone ever dealt with Union Electronics Distributors? I was looking for the Optical Drive Lid and AC Port Cover for my CF-31 by part number which Shawn was nice enough to provide for me and found them! Their prices seemed reasonable, so I am giving them a try.

The BBB rates them a A+.

Union Electronics Distributors
Phone: (708) 946-9500
Fax: (708) 946-9200
311 E Corning Rd, Beecher, IL 60401-3124
www.ued.net

Did you also get prices from Heartland? I'd be interested in a comparison, if you had it handy.
Thanks

kardan wrote:Did you also get prices from Heartland? I'd be interested in a comparison, if you had it handy. Thanks

No, sorry I have never ordered from them and off the top of my head, don't know how. I was going by the fact that the used CF-31 Optical drive door I found on eBay were $51, and it was sold.

Just throwing it out there to see what others with more experience ordering new parts thought.

Thanks,
Good luck with your parts hunt

Well I placed an order with them also....Items not in stock, which I expected.
I ordered 2 parts for a Fingerprint reader for a CF31.
I don't like that UED does not list shipping until the order is complete. But at the end shipping was $11.99 via Fed-Up so that's ok.
They only take credit cards not Paypal..
Make sure you choose credit card as a payment option when you sign up, because you can't change it later on. I had to create a whole new account because I hit prepay for my payment option.
They did send a confirmation email after the order was complete.

Thanks Shawn,
good to know of another seller with parts, and your information very helpful...
Cleve

Bad news....
After waiting 2 weeks I get this message ..I am annoyed that it took 2 weeks to respond....



Gene Wiltjer <genew@ued.net>

2:45 PM (2 hours ago)

we cannot supply those parts.

Well at least they were upfront with you. ..not on back order...for months like me.

Shawn wrote:Bad news....
After waiting 2 weeks I get this message ..I am annoyed that it took 2 weeks to respond....

Gene Wiltjer <genew@ued.net>

2:45 PM (2 hours ago)

we cannot supply those parts.

Yeah, Gene sent me the same message after three weeks. I called up to ask him what was going on and he told me that "Panasonic does not have them..." and apparently never will again! I assume that all new CF-31s will ship without an Optical Bay Door.

Bottom line, do not waste your time with these clowns. Their communications suck and they can't seem to get anything, not even a power port cover!

So, anything I need to know about trying to order my parts from Heartland?

I am going to let Blair get my stuff in his next order......
If you buy it on your own, you will get hit with the $35.00 shipping fee.