Carlos wrote:I have received the items (fan & heatsync). Assembled the laptop and worked. Have 2 problems which are 1. Sound does n `t work and I believe it is disabled on the motherboard, but came with a passsword. 2. It does n`t charge the battery and what I believe is the missing connector goes with a socket to the Battery (called already to heartland about this). Need help on problem concerning bios password and sound problem. MOBO came from BT company (BRITISH TELECOM logo) personalized bios logo instead of PANASONIC.
The BIOS password is going to be impossible to get past unfortunatly. There is NO ONE (not even Rugged Depot) that has successfully removed these passwords
I'm glad it's mostly working!
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Here is a pic of it working. Sorted out the power board missing, Heartland has it. Only sound problem.. but on the works to solve it, maybe some cable not making contact. Gonna re-check connections.
I have resized the images for you. Next time please resize them to 800 x 600 or smaller before posting. High def images are nice but it makes it IMPOSSIBLE to read the forum.
Thanks
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~
~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~
Carlos wrote:... motherboard, but came with a passsword. 2. It does n`t charge the battery and what I believe is the missing connector goes with a socket to the Battery (called already to heartland about this). Need help on problem concerning bios password and sound problem. MOBO came from BT company (BRITISH TELECOM logo) personalized bios logo instead of PANASONIC.
This will probably help u about the password, cause I had the exactly the same problem with the same board: viewtopic.php?f=13&t=1131
Well the BIOS password is a big problem for sure. No way around it at all. A few of us have tried many programs but no luck at all...sorry. The sound could be a driver problem...maybe. In my BIOS there is nothing to disable the sound unless I missed it.
Blair
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toughasnails wrote:Well the BIOS password is a big problem for sure. No way around it at all. A few of us have tried many programs but no luck at all...sorry. The sound could be a driver problem...maybe. In my BIOS there is nothing to disable the sound unless I missed it.
I heard through the grapevine that when you send the unit to Heartland for a BIOS password removal that they just replace the motherboard... I don't think there is a way around it whatsoever for ANYONE!
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~
~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~