~Toughbooktalk~

Hello and welcome.
What is the full model number, and what OS are you using? I was just looking at the Panasonic support site at the one click driver bundles and I didn't see one for a "C" model.

We have a Mk1 at work that I put 10 on. Worked fine for a while, then got slow, then WiFi would intermittently stop working. I tried using a usb WiFi dongle, same result. I wiped the ssd and reinstalled 7 pro, internal WiFi works perfectly again and speed came back to normal. It must not have liked ...

Yeah I'm curious about them. I don't have a need for one, let alone the extra 8 or 9 of my other varietys. I am curious though. Seems no one in the US has any.

That's all I've got. Maybe Rob, Shawn or Jeff have an idea.

Go to settings, devices, touchpad. Make sure it is toggled on. There are keystrokes (hot keys) in windows that can turn stuff on and off. My wife has disabled keyboard, mousepad and WiFi on her corporate laptop, without knowing how it happened.

Have you tried an external mouse? Check device manager and see if the driver is still there. Try reinstalling driver from Panasonic site. I will take a look at my 20 when I get to work tomorrow and look around at settings. Let’s hope it’s not the mb.

As someone who owns 10 different Toughbooks, including a CF-31 Mk4, having both might not be a bad thing. You can see which is best real world. Then sell the other one. Or keep it like the one ring that rules them all. They are happier when they have family.

Thanks for the link, maybe that should be a sticky.

Hey Chris, happy to help. Sometimes the forum just scares the toughbook into acting right. I had a CF-H2 that I couldn’t get 7 reinstalled on. I posted my problem and the next day it went flawlessly.
Take care
Rich

Hi Chris, Easy peasy. Ok 1, what COA is on the bottom of your 19? I will guess Windows 7 Pro. Ok 2, Install the version you have the COA for. Ok 3, on a different computer go to https://na.panasonic.com/us/support/toughbook-support-center - select computer, select toughbook 19, select one click bund...