~Toughbooktalk~

I have had difficulty getting to the forums intermittently for the past week, sorry for the delay.

I have confirmed that Concealed Mode is turned off. I tried to turn it ON with LCD ON for testing, but it had no effect.

use the hotkeys. Fn +F5 and Fn+F6 For this sytem, FN+F5 and F6 correspond to the volume controls. F1 and F2 are for LCD brightness. Those adjustments work, as do the front panel brightness buttons. The problem is that the brightness goes very dim when the computer is cold booted. I have to adjust i...

this page You should be able to disable or change the password. IMG_20141031_163549512_HDR.jpg Ok, that did fix the bootup password. I missed the "user password" field. I was able to clear it. The brightness issue persists though. Whenever the computer is cold booted it will default to th...

Shawn wrote:Try changing the passwords to a blank space and save.

Shawn this is something that I wanted to try, but I don't even see the field that allows for password entry at this point. Do you know which menu it's in and what the option is? Thanks.

User32 wrote:Flat BIOS battery?

This does not appear to be the problem. CMOS is holding the time/date and other settings normally. There are no warnings during POST about a possible battery wear issue.

I am having two issues with one of the mark5 units out of our fleet: 1. When the computer is cold booted, the brightness setting reverts to the minimum. I am able to adjust it up using the front panel buttons, or using Fn+F2. It will stay where I put it until the computer is powered off. 2. When the...